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TRACK YOUR ORDER

Where is your piece?

Enter your order number or WhatsApp number below.

Find Your Order

Your order number was sent to your WhatsApp when you ordered.

Your information is secure. We never share your details.

WhatsApp Confirmation

Your order number was sent to your WhatsApp when we confirmed your order.

Email Confirmation

Check your email inbox for an order confirmation from hello@sharoncraft.co.ke

Order History

If you created an account your orders are visible when you log in.

My order status has not changed.

Sometimes status updates have a delay. If it has been more than 24 hours without movement, message SharonCraft Support on WhatsApp directly.

I cannot find my order number.

Check your WhatsApp for a message from us. If you ordered via WhatsApp directly it starts with SC- followed by the date.

Can I change my delivery address?

Yes - before dispatch. Message SharonCraft Support on WhatsApp as soon as possible with your new address.

What if I miss my delivery?

Our rider calls before arriving. If you miss delivery we reschedule at no extra charge. Message us.